Customer Excellence in Pharma

Why you need to read this white paper

Gain insights on how to effectively align people, processes, technology, and data.
Learn from industry experts about overcoming regulatory constraints and breaking down silos for a unified, customer-centric approach.
Discover actionable strategies to foster a customer-centric culture and improve internal efficiencies.

Our expert

Fabienne Heiles - CX Lead & Pharma Expert

Fabienne Heiles is a seasoned Marketing expert leading the CX team at valantic Belgium. With a 25-year track record in omnichannel marketing across various sectors, including Pharma, Consumer Goods, and IT, she excels in spearheading transformative projects that synergize People, Process, Technology, and Data for enhanced customer experiences.

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